We support the project, not just the software
Consulting, audit, integration, interfacing, development, training and support: SYMATIQUE works across the whole life cycle of a project, from the initial advice to final delivery.
Three situations, three ways in
A review of your processes, your tools and your constraints. On site, with your teams.
See consulting and audit Your tools do not talk to each otherWhat you already have does not disappear: we make it talk to the rest.
See integration You are already liveYour teams trained on site, and a support desk that answers every day of the year.
See training and supportFour services, one single team
SYMATIQUE supports companies from the design of information systems through to putting them in place.
The company that publishes the software is the one that stays afterwards
SYMATIQUE is a software publisher specialising in information technology and business consulting. The advice that comes before and the support that follows come from the same team: the one that wrote the product, and the one that stays on after go-live.
Consulting & audit
A review of your processes, a master plan, governance. Cobit, Mehari, ISO 27000.
Integration & interfacing
The tools you already have do not disappear: they start talking to each other.
Training & support
- On-site user training
- Support 24/7
- Maintenance
- Further development
- A point of contact who does not change
Bespoke development
When nothing on the market fits, we build the missing module.
SYMATIQUE draws on its own methodologies for software delivery and solution implementation, together with continuous monitoring of new technologies.
Four standards
- Customer satisfaction
- Technology watch
- Listening and availability
- Quality and efficiency
Consulting focuses on information security
The offer covers the legislative, human, organisational and technological aspects. It comes in three parts, alongside the audit and compliance division.
Strategic aspect 9
Focused on your business objectives.
- Governance
- Strategic planning
- Guidelines and principles
- Management framework
- Risk analysis and management
- Asset categorisation
- Policies and directives
- Business continuity
- Internal controls
Tactical aspect 7
From the idea to its realisation.
- Master plan
- Standards framework
- Design of secure architectures
- Incident management
- Physical security
- Process development
- Performance monitoring and dashboards
Operational aspect 7
Ensuring security.
- Maintaining protection
- Detection
- Audits and verification
- Management framework
- Choice of security solutions
- Processes and procedures
- Improvement and further development
Audit and compliance 2
A concern at every level of the organisation — strategic, tactical and operational.
- Security audits — conducted by certified ISO 27001 Lead Auditor experts
- ISO 27001 certification — compliance and certification for your company or your sector of activity
The information security services offer ensures that security objectives are aligned with your business objectives. That is the starting point for all three parts.
SYMATIQUE lays claim to a working knowledge of the standards and best-practice frameworks — Cobit, Mehari, ISO 270XX — together with expertise in implementing security solutions and in securing critical systems.
Eight stages of work, and a point of contact who does not change
SYMATIQUE names eight stages in the course of its projects, from design through to support.
The approach is set down in writing: listen, advise, and steer towards the solution that best matches expectations, taking account of the client company's environment and how it evolves.
- Design
- Development
- Quality
- Integration
- Interfacing
- Training
- Planning
- Support 24/7
- 01 · Listen — a review of your processes, your tools and your constraints, on site, with your teams.
- 02 · Design — functional and technical architecture, scope, schedule and detailed costing, before any commitment.
- 03 · Build — configuration or development, with regular sign-off at every milestone.
- 04 · Deploy — data migration, phased go-live, and user training on site.
- 05 · Support — support, maintenance and further development. Your point of contact does not change.
Advisers who know their field, not a call centre
The consulting division brings together experts in the governance of information security, and in the management and structuring of that security. The audit division brings together auditors, among them experts certified as ISO 27001 Lead Auditors.
Since 2012 SYMATIQUE has designed, developed and published its own business software — and stands alongside the teams who use it, in Tunisia.
Our software supports people. It does not replace them.
Four solutions, all published in-house
Our platforms interface with the information system already in place.
Tell us about the situation, not the software you are looking for
We look at every enquiry. The first conversation is about understanding your processes and your constraints — not about selling you a product.
- A reply within one working day
- A technical contact, not a salesperson
- Your data is used only to reply to you