The collector leaves with the payment and not with a promise
Smart PAYMENT is the collections and payments application in the Smart SALES suite. The collector opens the customer's account, shows them their invoices and delivery notes, and takes payment in the agreed method. The accounting entry goes out at the same instant.
The day's round, the accounts to visit, the documents still outstanding and the payment entered in front of the customer.
See payment collection You collect through several channelsCash, cheque, draft, bank transfer through a secure gateway, mobile payment. You open what you accept.
See the channels You track the outstanding balanceTransactions and receipts in real time, collections statements analysed, automatic reporting.
See oversightThe account opens in front of the customer, and is settled straight away
Their invoices and delivery notes appear, amounts included. They check, they pay, the entry goes out.
The methods you open
The types and terms of collection are set in the back office. The collector offers only what you have authorised.
What the customer can see, they argue about less
The payment is made against an identified document, shown on screen, and not against a balance quoted out loud.
What the collector has to hand
- The accounts on their round for the day
- The invoices and delivery notes still outstanding
- The total amount and the amount to pay
- The payment methods you have opened
- The statement of what they have collected
The account, then the sales point
The file handles customers and their sales points separately: you collect at the outlet where the goods were delivered, not at the head office that signed. One single entry, made where the money changes hands: fewer risks, fewer losses, fewer errors.
You do not chase a customer you cannot put a figure on
A receivable you cannot justify line by line gets argued over. A receivable shown on screen gets paid.
The collector arrives with a list printed the day before and a receipt book. The customer disputes an amount nobody can break down on the spot. The receipt is written by hand, the entry waits for the return to the office, and the unpaid invoice comes to light at the month-end close.
Smart PAYMENT moves the entry to where the payment happens. The document is presented, the method is entered, the amount goes out. Nobody waits for the end of the month to know what has come in.
Cash, cheque, draft, or mobile payment
You open the methods you accept, and you set their terms. The collector offers only those.
A payment is rarely refused for good reasons: it is refused because the customer has no cash on them, because the cheque book was left at the office, because a transfer means a round trip. Adding channels removes the reasons for waiting.
The transfer goes through a secure gateway connected to the financial institutions: the amount leaves the terminal and reaches the account, without passing through an envelope. Mobile payment completes the set-up — SYMATIQUE operates it in partnership with La Poste Tunisienne, and the fee is set at 0.500 dinar per transaction, whatever the amount.
What each channel changes
- Cash — counted and recorded on the spot; the collection statement follows the round
- Cheque and draft — entered with their terms, exactly as you have defined them
- Bank transfer — through a secure gateway, connected to the financial institutions
- Mobile payment — the customer enters their code on the collector's terminal, and the transaction settles there and then
A collections round is prepared like a sales round
The accounts to visit are chosen in advance. The report closes with the collection statement.
Rounds are planned from the back office: which accounts, in what order, over what period. The collector finds theirs at start-up, and the sales points of a single customer are told apart — which avoids chasing head office for a sum owed by a branch.
At the end of the round, the report is generated with the collection statement: what was presented, what was paid, in which method, and what is still owed. That is the document that goes up, and it is not written from memory three days later.
- 1round planned in advance: the accounts, the order of calls, the period
- 2levels of tracking: the customer, then each of their sales points
- 3stages in the day: prepare, collect, close
Seven modules, and collections as the only trade
None is compulsory. You start with the accounts and payment collection; the rest is added when it earns its place.
Collections is one module among twenty in Smart CRM, where the sales rep sells first and collects afterwards. Here it is the whole application: the file of accounts, the round, the payment methods, the collection statement and the books themselves. The collector has no other trade, and their application has no other subject.
The round 2
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ClientsAccounts and their sales points, told apart
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RoundsThe accounts to visit, planned in advance
Payment collection 2
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Payment collectionThe types and terms of payment, set by you
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Round reportsThe report and the collection statement, generated at close
The books 2
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SalesA module that adapts to the industry and the type of company
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FinanceMovements, statements for one or more accounts, purchase and sales invoices
Oversight 1
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Reports and statisticsDashboards to analyse the business
The outstanding balance stops being an estimate
Transactions and receipts are read as they happen. The collections statements can be analysed.
The finance department no longer asks where collections stand: it reads them. Transactions and customer receipts are visible in real time, and the collections statements are analysed instead of being pieced back together.
Structuring the procedure lightens the workload: reminders cover what is genuinely owed, late payments are dealt with earlier, and cash flow feels it. Reporting to general management is automatic — it is no longer a Friday chore.
What the application makes visible
- Transactions and receipts — in real time, account by account
- The collections statements — analysed, not merely archived
- Outstanding balances — to the exact amount, with no estimate
- Management reporting — generated, not requested
An online application, and we own it
Smart PAYMENT is used online. That is the price of real time.
Unlike its sister applications, Smart PAYMENT does not work without a network. That is a choice, not a gap: a payment is confirmed the moment it is received, and a banking gateway does not sit in a queue. Collecting blind and synchronising in the evening would not have the same meaning as recording an order.
The interface is touch-based, adapted to the different screen sizes of smartphones and tablets. The operating platform is Android.
The application is connected to the Smart SALES back office: master data for the accounts, documents to collect, authorised payment methods, consolidation of receipts. It is through it that exchanges pass with your management system, which stays in place.
Mobile payment rests on a partnership with La Poste Tunisienne, and transfers on a gateway connected to the financial institutions. Both connections already exist: there is no banking integration to be built for you.
What people ask us before the first round
Smart CRM carries collections as one module among twenty, for a sales rep who sells first. Smart PAYMENT is the application of a collector who does nothing else: the account file, the round, the payment methods and the collection statement are its subject, not a section of it.
No. Smart PAYMENT is used online. A payment is confirmed the moment it is received, and the banking gateway answers online. It is the only application in the suite in that position.
On Android smartphones and tablets. The touch interface adapts to the different screen sizes, for use standing up, at the customer's premises.
Cash, cheque, draft, bank transfer through a secure gateway connected to financial institutions, and mobile payment. You open the methods you accept and you set their terms: the collector offers only those.
The fee is set at 0.500 dinar per transaction, whatever the amount collected. Mobile payment is operated in partnership with La Poste Tunisienne.
A collections round replayed on your own outstanding balances
Three accounts, two payment methods, one collection statement at close. Forty-five minutes, no commitment.
- A demonstration using your own accounts, your documents and your payment methods
- A technical contact, not a salesperson
- A reply within one working day
- Your data is used only to reply to you